Services and Clients - Carol Scott Associates
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Services and Clients

What I do

What I offer

Public value

  • Building and measuring positive social difference


  • What difference did it make: impact evaluation tells a story
  • Data 4 decisions: using statistics for corporate decision-making
  • Successful exhibitions: embedding evaluation in exhibition planning


  • Making the case: applying for public grants
  • Making the case: funding prospectus for sponsors

Audience research and development

  • Measuring change: creating baseline data
  • Why choose museums? values underlying leisure choice
  • Brand effectiveness: assessing perceptions with audiences and stakeholders



International Strategy

Who I Work With

Who I work with

Public value

2017. Chinese Museums Association.  Taipei, Taiwan.
Measuring the public value of museums.

2017. Palace Museum. Taipei, Taiwan.
Public value and what the public values.

2015. Holocaust Museum Houston. Houston, Texas.
The next stage: building the public value of HMH.

2014. Australian National Maritime Museum, Sydney Australia.
Making a difference:  building public value at ANMM.

2011. Western Australian Museum, Perth, Australia.
Planning for public value.


2019-20. British Institute at Ankara, Turkey.
Impact evaluation of the ‘Safeguarding the Archaeological Assets of Turkey’ (SARAT) Project for the Cultural Protection Fund of the British Council.

2017 Royal British Columbia Museum, Victoria Canada.
Data- 4- decisions: corporate use of statistics.

2017 ICOM Armenia| ICOM CECA| ICOM MPR, Yerevan, Armenia.
Designing, Evaluating and Marketing Educational Programs (with Mila Chiovatto).


2013. Royal British Columbia Museum, Victoria, Canada.
Making the case: a new First Nations Language Gallery.

2011. National Army Museum, London, UK.
Successful application to Heritage Lottery Fund for new capital development.

2010-11. Museum of London, UK.
Making the case: funding for a new permanent Roman Gallery.


2012. Vasa Museum, Stockholm Sweden.
Developing an audience research program.

2011. Te Papa Tongarewa/ National Museum of New Zealand, Wellington, New Zealand.
Using museum and visitor values to build audiences.

2010. Museum Centre Vapriikki, Tampere, Finland.
Planning a sustainable approach to audience development.

2010. Vasa Museum, Stockholm Sweden.
Audience building: strategic planning for engagement.


2016. Royal British Columbia Museum, Victoria Canada.
Development of RBCM collection policy and strategy.

International planning

2018. Royal British Columbia Museum, Victoria, Canada.
Celebrating 50 years of diplomatic relations between Canada and China: a proposal for a travelling exhibition.

2018. Royal British Columbia Museum, Victoria, Canada.
RBCM international Strategy.

Strategic planning

2018. Gustavianum Museum, Uppsala University, Sweden.
Strategic plan for new museum development.

2013. Australian National Maritime Museum, Sydney, Australia.
Organisational re-structure.

2010 Herculaneum Society, Oxford, UK.
Planning for membership development.